Privacy Policy

Effective Date: 11 May 2026

Welcome to Lovegrove

Lovegrove  (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website or interact with our services.

Information We Collect

We may collect personal information including, but not limited to:

  • Your name
  • Email address
  • Phone number
  • Company name
  • Postal address
  • Information submitted through contact or enquiry forms
  • Website usage information, including IP address, browser type, pages visited and interaction data
  • We may also collect non-identifiable analytical data through cookies and third-party analytics tools.

How We Collect Information

We collect information when you:

  • Submit a contact or enquiry form
  • Subscribe to newsletters or marketing communications
  • Communicate with us via email or phone
  • Apply for employment opportunities
  • Browse or interact with our website

Information may also be collected automatically through cookies and analytics technologies.

How We Use Your Information

We may use your information to:

  • Respond to enquiries and provide requested services
  • Communicate with you about projects, services or updates
  • Improve website functionality and user experience
  • Conduct internal business operations and analytics
  • Send marketing communications where consent has been provided
  • Comply with legal obligations

Cookies and Analytics

Our website may use cookies and similar technologies to enhance user experience and analyse website traffic.

Third-party services such as Google Analytics may collect anonymous usage data including pages visited, session duration and device information.

You may choose to disable cookies through your browser settings; however, some website functionality may be affected.

Disclosure of Information

We do not sell or rent your personal information.

We may disclose information to trusted third parties where necessary to operate our business, including:

  • Website hosting providers
  • IT and software service providers
  • Marketing and analytics platforms
  • Professional advisers and consultants
  • Government or regulatory authorities where required by law

All third parties are expected to handle personal information securely and in accordance with applicable privacy laws.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

While we strive to protect your information, no method of online transmission or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

We encourage users to review the privacy policies of any external sites they visit.

Access and Correction

You may request access to personal information we hold about you and request corrections where necessary.

To make a request, please contact us using the details below.

Marketing Communications

If you receive marketing communications from us, you may opt out at any time by using the unsubscribe link provided or by contacting us directly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Lovegrove
Website: lovegrove.net.au
Email: info@lovegrove.net.au
Phone: (08) 9244 3300